Wanted Office & Performance Manager
EPIC is looking for an experienced and dedicated administrative & finance manager to join the ranks of other like-minded pixel lovers.
As EPIC is going to turn 10 this year and our beloved office manager is starting her own business, it’s the right time to look for someone who can help us to manage the agency for the next decade.
Can you relate?
You strongly believe that making sure a 22-people (and growing) agency operates efficiently and smoothly while staying true to its vision and values is as important as making sure that every pixel is in the right place on a website.
For you, operations management, team assessment, cash-flow analysis, office management, budget optimisation (and many more) are not dirty stressful words that keep you awake at night. You consider these tasks to be challenging, necessary…and sometimes even fun ! as they have a tangible impact on the whole team.
As the Office & Performance Manager, you’ll work closely with the Managing Partner and partners of the agency. This implies you’ll have to demonstrate a strong ability to quickly assess complex situations, to be proactive, as well as autonomous and solution-oriented.
In short, you’ve spent the last couple of years getting ready for those kinds of responsibilities either because you’ve occupied such a position before or because you were in charge of similar challenges… or simply because that’s who you are deep inside: someone with a great ability to make things happen with an eagle-eye view for details.
You possess A diverse set of skills
- You have a proven 3+ years experience in positions with similar responsibilities (management, human resources, accounting, office management, executive assistant);
- You have a degree in management, business, finance, accounting , human resources or any related field;
- You have a thorough understanding of business principles and practices;
- You know by experience that empathy is the key to get the most out of a team and luckily, it’s one of your natural skills;
- Your organisational skills are top-notch, you have a keen eye for details and you strive for perfection
- You don’t need your smartphone to split the bill at the restaurant with friends;
- You can speak (and write) French and English (B2 minimum!) pretty fluently (any other language is a plus);
- You don’t know how a computer works exactly (or you do and that’s a real plus!) but you don’t need help to make it work everyday or access the information your need;
- You have a sincere interest for everything related to web technologies, communication and creativity… and all the things in between.
Your daily job
As the Office & Performance Manager, your typical day at EPIC will be a mix of HR management, accounting, management control and office management.
Your day will start by some informal discussions with the management of the agency to stay aware of the latest news and developments because it’ll naturally influence your work. As you’ll be the main link with our accountants, you’ll make sure that the spendings and incomes of the agency are tracked and collated diligently and that HR administrative tasks are done on-time.
You’ll monitor the key KPIs of EPIC with the Managing Partner and see what can be done to continue to improve the overall quality and efficiency within the agency.
Using your natural empathy abilities, you’ll make sure to stay aware of the mood of the team and see how to help individuals to continue to evolve and how to improve the well-being of the team at large.
And with the time left, you’ll foresee how we can further improve our budget strategy, spendings, investments, internal process and reduce repetitive administrative tasks. All this, working hand in hand with EPIC’s Managing Partner, the Project Managers and Account Managers.
Your role is a mix of hands-on and analytic tasks.
What we really care about
That’s the hard thing about managing the operations of a SME in Belgium: it requires a lot of precision and focus. The legal system is complex, sometimes unreal, usually time consuming and potentially expensive if you do not pay attention to details. For a SME, details can make a lot of difference at the end of the year… a whole lot.
We’re not a small agency anymore, we’re not a big one either and that’s a big strength: everyone at EPIC can feel the impact of his/her actions on the company. But with that power comes a great responsibility, especially for management profiles and that’s why we expect a strong commitment to do what’s best for the agency. We know that you know that but, you know, who knows… it’s always good to know it.
We are proud of the warm, relaxed and friendly environment that abounds here, at EPIC. Every team member has been chosen for their skills as well as for their ability to fit in with the team. Because, at EPIC, no one works alone, ever. Decisions are made as a result of frank discussions with other team members, knowledge sharing, astute prioritisation and continuous empathy. You don’t only feel responsible for the whole team, but you are also capable of relying on them, empowering their ideas and listening to their opinions.
There are 20 of us.
Some of us love foosball, others hunt Pokémon, photograph the trembling grasses at dawn, breed chickens in their garden, walk in socks in the office, run up and down the Alps or practice yoga every Thursday…
They are now part of your life, they talk to you not only at the coffee machine, they know you and make you a better person.
Imagine, Build, Tell
EPIC is a Belgian digital agency made of passion and sorcery that proudly delivers bewitching projects since 2009.
No matter what kind of client we are working with – a big brand, a startup, an institution or a family farm – what matters to us is that the client understands our way of doing things.
This is how we ensure the most suitable environment to our people to deliver the best.